Cancellation Policy

CANCELLATION POLICY:

Once Your Order is placed, it can only be cancelled within 3 hours from the time it was placed. You can Email us on info@zahana.in with your order number to cancel, or contact us on +91 9940122418.

EXCHANGE/ RETURNS:

We Do Not Have an Exchange/ Return Policy unless the item received by you is damaged or wrong (Color/ Size/ Product etc).For any queries regarding the product you can always get in touch with us on 99401-22418 or Email on zahanachennai@yahoo.com before you complete your purchase!

On receiving a damaged product, you can Email us with your order number and product picture on zahanachennai@yahoo.com or Contact us on 99401-22418 (Monday- Saturday 11am-7pm)

 
REFUNDS:

We Do not provide any refunds unless the product received by you is damaged. 

In case of cancellations/ defective products, refund will be processed through the same mode of payment, within 2-8 working days.