Delivery & Returns
When will my order be delivered?
We usually deliver within 3-15 Business days of placement of the order.
Are there any additional shipping charges?
Shipping charges are applicable and would be INR 80 for orders below INR 5000 and Free above INR 5000. The same will be added during checkout.
In case of any additional services (Gift wrapping Etc) please feel free to contact us on +91 99401-22418 mentioning your order number and the service you require.
Do we provide CASH ON DELIVERY service?
We Provide COD service only on special request. Orders can be placed via whatsapp +91 99401-22418. COD charges are applicable.
What can I return?
We Do not have an Exchange/ Return policy unless the products received by you are in damaged condition.
If you receive a defective product it can be returned within 7 working days from order delivery.
Where do I send my return?
Please make sure that the following address is clearly printed/written on your returns parcel with the Zahana order # number. We Do not provide Pick-up service, hence the order needs to be self-shipped in case of an exchange. The sender has to bear the returns shipping cost.
No 22/47 Medavakkam Tank Road, Ayanavaram,
3rd Floor, Chennai - 600012
Opp E.S.I Bus Stop